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Meet the Team

Graduate and Family Housing Leadership Team

  • Robert Frazier

    Robert Frazier

    Associate Director 

    Hometown: North Palm Beach, FL. / Gainesville, FL.

    Favorite San Diego Experience: New Year’s Day, January 1, 2018, a 60 degrees morning walk on the beach at Pacific Beach, lunch on mount Laguna in the 32-degree snow, and returning home after a 75 degree drive through Ocotillo dessert.  3 climates, one day, San Diego.

    Bob holds a BS in Real Estate and has been involved in property management for the past 40 years. Managing student housing, military housing, and conventional housing. He joined UC San Diego in 2015 as the Associate Director of Graduate housing and assisted in the development of 3 new graduate communities. He and his wife enjoy traveling throughout the united states and visiting family all along the east coast.

    To contact Robert, please email

  • Michael Salas

    Michael Salas

    General Manager - Coast, LJDS, Mesa, OMS

    Hometown: Key West, Florida

    Favorite San Diego Experience: Having two sons born and raised in this beautiful city

    Michael has a BS in Finance from the University of San Francisco. He has over 20 years of leadership experience in residential and commercial property management, accounting, facilities management, and real estate. He has worked for UC San Diego’s HDH department for 13 years and has earned his certification in Lean Six Sigma methodologies and is currently serving on the campus Lean Bench committee as part of the Enterprise Systems Renewal initiative.

    To contact Michael, please email

  • Daniela Theus

    Daniela Theus

    General Manager - Housing Allocations & Nuevo East 

    Hometown: Porto Alegre, Brazil

    Favorite San Diego Experience: Balboa Park

    Daniela has an education in advertising and marketing and a background centered around providing valuable customer service.  She’s quick to find a solution to any problem and simply loves working with people.

    To contact Daniela, please email

  • Kimberly Silva (She|Her|Hers)

    Kimberly Silva (She|Her|Hers)

    General Manager - Mesa Nueva and Nuevo West

    Hometown: San Diego, CA

    Favorite San Diego Experience: ComicCon

    Kimber graduated from San Diego State with a degree in Recreation and Tourism Management. She has worked with UCSD Grad and Family housing in various roles since 2010, and she enjoys supporting residents with their housing needs.

    To contact Kimber, please email

Graduate and Family Housing Allocations Office

  •  Mayra Cruz-Lugardo

    Mayra Cruz-Lugardo

    Leasing Consultant

    Hometown: Acapulco, Mexico

    Favorite San Diego Experience: San Diego weather and taking her son to the beach

    Mayra has over 15 years of customer service experience. She has worked in the food industry as well as property management and enjoys helping others. Mayra joined UC San Diego in 2016 and loves to provide best-in-class customer service and support for our students.

    To contact Mayra, please email

  • Mayra Alejandra Vasquez

    Mayra Alejandra Vasquez

    Leasing Consultant

    Hometown: San Ysidro, CA

    Favorite San Diego Experience: Visiting Balboa Park

     Alejandra grew up between the South Bay of San Diego and Rosarito, Mexico. She graduated from UCSD with a degree in Visual Arts. With 12 years of customer service experience she is excited to be part of the team!

OMS & Mesa

  • Madeline Makings

    Madeline Makings

    Operations Analyst

    Hometown: San Diego, CA

    Favorite San Diego Experience: Burritos on the Beach!

    Madeline has earned a master's degree from Columbia University in Negotiation & Conflict Resolution.  After living on the East Coast for 8 years, she returned to San Diego in 2021 and joined the HDH team at OMS/Mesa.  Madeline loves going swimming at the beach, finding new restaurant experiences, and planning her next travel destination! Madeline is driven by working through conflicts and supporting students' higher education journey.

    To contact Madeline, please email

  • Evelyn Gonzalez (She|Her|Hers)

    Evelyn Gonzalez (She|Her|Hers)

    Resident Relations Coordinator

    Hometown: Montclair, CA

    Favorite San Diego Experience: Sunsets along the San Diego Coast

    Evelyn graduated from UC San Diego with a degree in Sociology and a minor in Education. I love working and caring for the well-being/development of our students in our residential areas. I strive to help our residents navigate this campus and the resources this campus has to offer.  

    To contact Evelyn, please email

  • Stanley Antonio Saballett

    Stanley Antonio Saballett

    Resident Relations Coordinator 

    Hometown: Rio de Janeiro, Brazil

    Favorite San Diego Experience: Beaches and mountains

    Stanley has a Master's degree in Education Leadership from the University of San Diego. He has spent his career advocating for young people, their families, and community development partnership. Stanley enjoys the outdoors, art, music, yoga, sports, and family…particularly his daughter Jazina Azul.

    To contact Stanley, please email

  • Madelyn Hodge  (She|Her|Hers)

    Madelyn Hodge (She|Her|Hers)

    Resident Services Assistant 

    Hometown: Orange, CA

    Favorite San Diego Experience: Watching Padres games at Gallagher Square with my partner and dog.

    Madelyn graduated from UC San Diego with a bachelor's in Economics. Her previous experience includes working with HDH as a Lead Student Coordinator at the UCSD Craft Center, and she is excited to join Grad Family Housing as a full-time staff member. Madelyn looks forward to supporting UCSD students with their on-campus housing experience.

    To contact Madelyn, please email

  • Marie-Ann Ibana

    Marie-Ann Ibana

    Resident Services Assistant 

    Hometown: San Diego, CA

    Favorite San Diego Experience: Growing up, my family and I would go to Seaport Village for a nice stroll and to enjoy the scenery.  Something so simple but very memorable.

    Marie-Anne has over 15 years of experience in Property Management and 1031exchange prior to joining UC San Diego. Marie-Anne has worked as an Administrative Assistant on the property management side of operations and is responsible for all back-office duties for a portfolio that manages over 1,000 residential rental units. Many of her back-office tasks included preparing documents such as: tenant notices, tenant leases, and other documentation needed for accuracy in order to be in full compliance with the multitude of rental real estate laws.

    To contact Madelyn, please email

  • Laurie Mills


    Hometown: Info coming soon! 

    Favorite San Diego Experience: Info coming soon! 

    To contact Laurie, please email 

Mesa Nueva & Nuevo West

  • Bria Russ

    Bria Russ

    Interim Operations Analyst / Resident Relations Coordinator

    Hometown: Long Beach, CA

    Favorite San Diego Experience: Exploring New Restaurants

    Bria is a student-athlete alum who graduated from USC with a Bachelor’s in Social Science Psychology and minored in occupational therapy. She received her Master’s of Education in Higher Education with emphasis in Administration and Student Engagement from Penn State University. She has worked with Graduate and Family housing since 2017 and looks forward to enhancing students collegiate experience

    To contact Bria, please email

  • Janet Velaquez Beltran

    Janet Velaquez Beltran

    Resident Relations Coordinator

    Hometown: San Diego, CA

    Favorite San Diego Experience: San Diego’s Beaches

    Janet has over 5 years of experience in residential and commercial real estate. Before joining UC San Diego she worked with a real estate investment firm that specialized in acquiring, renovating and leasing properties throughout San Diego. She is proactive, outgoing and customer service oriented which makes her especially well-suited to Grad & Family Housing.

    To contact Janet, please email

  •  Ellie Peterson (She|Her|Hers)

    Ellie Peterson (She|Her|Hers)

    Resident Relations Coordinator

    Hometown: San Diego, CA

    Favorite San Diego Experience: Beach camping and our diverse food scene

    Ellie graduated from Cal State University of Long Beach with a Bachelors in Communications Studies. She has over 13 years of customer service experience including time spent with the Disneyland Resort and HDH. She enjoys volunteering at the San Diego Zoo and as a volunteer dance instructor. Ellie is passionate about helping others and creating a warm and welcoming environment.

    To contact Ellie, please email

  • Mark Shoemaker

    Mark Shoemaker

    Residential Services Assistant

    Hometown: Bay Area, CA

    Favorite San Diego Experience: Surfing in Encinitas during a NW swell

    Mark graduated from California State University, Chico with a degree in Humanities. He moved to San Diego from Holualoa and misses Hawaii on cold days. He joined HDH in February 2022 and enjoys helping grad students.

    To contact Mark, please email


  • Larry Shadgett

    Larry Shadgett

    Residential Services Assistant

    Hometown: Solana Beach, California

    Favorite San Diego Experience: San Diego Bay and Balboa Park

    Larry has worked for UCSD since 2005. He has nearly 40 years of customer experience in the restaurant, food and wine industry.

    To contact Larry, please email

  • Coming Soon

    Resident Services

    Hometown:  Local

    Favorite san Diego experience: Watching the sunset


    To contact, please email

Nuevo East

  • Adriana Pereira

    Adriana Pereira

    Residential Relations Coordinator 

    Hometown: Olinda, Pernambuco, Brazil

    Favorite San Diego Experience: San Diego Zoo

    Adriana has been with UCSD for eleven years, and her favorite part of her job is whenever she can make a customer’s day by doing more than they expected. In her free time, Adriana enjoys spending time with family and working in her amazing succulents!

    To contact Adriana, please email apereira@ucsd.

  • Carly Steinborn

    Carly Steinborn

    Resident Relations Coordinator

    Hometown: San Diego, CA

    Favorite San Diego Experience: Going to the many museums throughout the county

    Carly graduated from New York University (NYU) with a B.A. in Art History, attended graduate school at Rutgers University, and most recently was living in Rome for several years.  Since returning to her beloved hometown of San Diego, she has gained experience in higher education administration, property management, student advising, and academic consulting.  Happy to be back around the energy of a university setting, Carly is excited to join the HDH team.  She looks forward to making campus housing an enjoyable and memorable experience for all members of the UC San Diego population.

    To contact Carly, please email

  • Coming Soon!

    Resident Relations Coordinator

    Hometown: USA

    Favorite San Diego Experience: Going to see the Padres


    To contact Kevin, please email

  • Ann Svendsen

    Ann Svendsen

    Residential Relations Coordinator 

    Hometown: Muscatine, Iowa

    Favorite San Diego Experience: I moved west after graduating from college in Iowa in search of better weather.   Before I came to San Diego, I lived in Tucson.  I’ve worked for UCSD for over 25 years and I’m excited to be in Grad Family Housing.  The best part of being here is interacting with students every day. I’m also grateful for the great group of people I get to work with. 

    To contact Ann, please email

  • Scott Miller

    Scott Miller

    Residential Services Assistant

    Hometown: Newport Beach, CA

    Favorite San Diego Experience: San Diego’s entertainment venues, theaters, and museums.

    Scott graduated from UC San Diego with a degree in Communication. And later, earned certificates in Accounting and Interior Design at San Diego Mesa College. Scott has worked at UC San Diego for nearly 20 years. He is excited to be a recent new member of the UCSD Grad and Family Team.

    To contact Scott, please email

  • Yajaira Gomez

    Yajaira Gomez

    Residential Services Assistant

    Hometown: San Diego

    Favorite San Diego Experience: Eating tacos at Sunset Cliffs while watching the sunset.

    Yajaira started working with UC San Diego as a TES employee before becoming a full time staff member. She is currently going to school to obtain her Real Estate license, and plans to obtain her Broker license later in the future. Her many interests include: baking/cooking, painting, vlogging and editing videos, reading, and binge watching shows. She enjoys grounding herself in nature and learning new facts about spirituality.

    To contact Yajaira, please email

  • Marissa Loa   (She|Her|Hers)

    Marissa Loa (She|Her|Hers)

    Residential Services Assistant

    Hometown: San Bernadino, CA

    Favorite San Diego Experience: Snorkeling at La Jolla Shores

     Marissa is a fellow Triton and graduated from UC San Diego in 2020 with a Bachelor's in Psychology and a Minor in Education Studies. She previously worked at the County of San Diego for 1.5 years, where she provided resources to San Diego residents. Marissa loves to provide best-in-class customer service and support for our students and their families.

    To contact Blank, please email

LJDS & Coast

  • Judy Williams

    Judy Williams

    Operations Analyst

    Hometown: Jackson, MI

    Favorite San Diego Experience: Meeting and marrying the love of my life.

    Judy’s level of commitment has been demonstrated throughout her 30 years of marriage, 31 years of employment at the UC San Diego, and 26 years as a Pastor’s wife. She has 4 children and loves spending time with her 11 grandchildren.

    To contact Judy, please email

  • Jill Spencer

    Jill Spencer

    Resident Relations Coordinator

    Hometown: Jacksonville, NC

    Favorite San Diego Experience: Baseball games at Petco Park and visiting Birch Aquarium with my daughter

    Jill graduated from California Polytechnic State University at San Luis Obispo where she earned a Bachelor’s Degree in Recreation, Parks, and Tourism Administration.  Prior to working at UC San Diego, Jill worked in the Hotel Industry.  Her favorite part of her position is connecting with new residents and helping make their moves to Graduate Family Housing as smooth as possible.  In her free time, Jill enjoys watching baseball and spending time with her family and cats.

    To contact Jill, please email

  • Phyllis Asaro

    Phyllis Asaro

    Residential Services Assistant

    Hometown: San Diego, CA

    Favorite San Diego Experience: Floating in the pool on a raft and taking a nap

    Phyllis is a native San Diegan. Her career has spanned many different customer service and relations positions including private property management. After traveling to many unique places in the world experiencing several cultural diversities, her roots and family are here. Phyllis joined UC San Diego Graduate and Family housing in 2006. And, of course, she loves her chihuahua.

    To contact Phyllis, please email